Turn Around Time

IMPORTANT ANNOUNCEMENT

All orders are fulfilled in the order on which they are received. Typical turn around times can take anywhere between 7 -10 business days for DTG & Screen Printing, 9 - 12 Business Days for Embroidery.

Business Days DO NOT include Saturday, Sundays and All Major Holidays!

PICK UP

We will give you a confirmation text or email to let you know your order is ready for pick up. Please do not come in prior to that. We're working hard to get everyone's order while protecting you and our staff as well!


Free Shipping

Free shipping usually takes 1-3 business days AFTER turn around time.

Your order may qualify for free shipping on certain purchases — Purchases OVER $200 

During checkout, the free shipping option will not show up due to the requirements that need to be met before determining if your order qualifies for free shipping.

**Please note that free shipping is only available for contiguous states / not available for international orders or non contiguous states (Alaska, Hawaii, Puerto Rico, APO, FPO / military base)**

Flat Shipping

Flat shipping also usually takes 1-3 business days AFTER turn around time.

Flat shipping is only available for certain purchases — Purchases UNDER $150 with weight limitations.

Military Base

Free shipping is NOT available. Shipment may take up to 4-8 business days.

Please be aware that non contiguous states like Alaska, Hawaii, Puerto Rico, etc. do NOT qualify for free shipping and may take longer to arrive than contiguous orders.

Non Contiguous States

Free shipping is NOT available. Shipment may take up to 4-8 business days.

Please be aware that military base areas like APO, FPO, AE, and etc. do NOT qualify for free shipping and may take longer to arrive than Contiguous orders.

International Orders

Free shipping is NOT available. Shipment time depends on the international location.

ALL international orders do NOT qualify for free shipping and may take longer to arrive depending on the international location being ordered from. An option to request a shipping quote option will be available during checkout if you do not favor any of the shipping options already shown. By choosing to request a quote, a representative will contact you back with specific shipping details.

Empyre9 Business Hours

Mon-Fri 10:30am - 6:30pm
Saturday & Sunday - Closed


Rush Orders

Please email sales@empyre9.co to request a rush order Thank You!

Note: In most cases, we do not provide a exact day on which an order will be complete until we are near completion of any order. This allows our team to pay close attention to detail so that we may be able to provide the best quality and customer service as possible! Thank you for your Support and Understanding as we try our best to provide nothing but Perfection to You and or Your Business!